Customer Feedback

With "Customer Focus" as one of its core values, Citycell always endeavors to go a few extra miles to ensure customer satisfaction. An integral part of this is to listen to what our customers have to say. In a recent drive for feedback, we invited customers to share their experience of using Citycell by sending SMS to 01190555666.

Since the launch of the campaign on May 5, 2009 we have received hundreds of SMS from valued customers. Citycell One users from all walks of life and of varying ages have shared their experience of using Citycell One. While most of our customers expressed their satisfaction on the quality and features of Citycell, we also acknowledge the very important suggestions that were made for improvement of our services. We thank all those who responded and believe your continuing trust in us will help to raise Citycell to new heights.